Salesforce Maps Live Tracking Mobile ends on August 31, 2026. After that, your reps will no longer create new location data through Live Tracking Mobile.
If your managers use it to see where field staff are, confirm customer visits, review routes, or calculate mileage, you need a replacement plan. The good news: you probably do not need to replace all of Salesforce Maps.
You need to replace the part of the workflow that disappears.
For teams that need live vehicle visibility, trip history, mileage logs, and a simple phone-based rollout, MyCarTracks is a strong option to test.
Two changes are happening at once
These two changes are easy to mix up:
- Live Tracking Mobile ends on August 31, 2026. It will stop creating new geolocation data.
- The standalone Salesforce Maps app also retires on that date. The desktop Maps experience stays available. Teams that still use Maps for map data or route planning can move to Maps Mobile inside the Salesforce mobile app.
Moving to Maps Mobile keeps the remaining Maps workflow. It does not bring back Live Tracking Mobile.
That leaves you with a simple question: what did your team actually use Live Tracking for?
| What your team needs | The most practical first move |
|---|---|
| Mileage totals for field reps | Check whether Mileage Administration already covers the job in your Salesforce setup. |
| Proof that someone arrived at a customer or job site | Check whether Check In covers the job. |
| A manager’s live view of people or vehicles | Choose a separate tracking platform. |
| Live location, trip history, mileage reports, and field operations in one place | Pilot a platform that handles the full workflow. |
Do not choose a replacement just because it has a map. A moving pin is useful, but it does not produce a mileage report, explain a missed visit, or help a dispatcher find the right vehicle.
Start with the job, then compare the tools
There is no single best replacement for every Salesforce Maps customer. A field-sales team that mainly needs mileage and visit confirmation has a different problem from a fleet that needs vehicle diagnostics and installed tracking devices.
| Option | Best fit | How it works | What to check before you commit |
|---|---|---|---|
| Keep the remaining Salesforce Maps workflow | Mileage Administration and Check-In are enough | Keep Salesforce for mileage or visit confirmation. Move remaining Maps users from the standalone app to Maps Mobile if needed. | Can managers run the day without a live map? |
| MyCarTracks | Teams that need phone-based live vehicle visibility, route history, geofences, mileage reports, and reimbursement support | Drivers use the iOS or Android app. You can add supported hardware integrations where the fleet needs them. | Test background tracking, manager access, reimbursement reports, and the data your team needs in Salesforce or elsewhere. |
| TripLog | Teams that want to compare another reimbursement-focused workflow | Mobile mileage and field-workforce platform | Test live tracking, approval flow, reports, and integrations on the plan you would buy. |
| Geotab | Commercial fleets that need installed hardware, vehicle data, maintenance, safety, or compliance tools | Geotab GO device and fleet platform | Check device installation, vehicle compatibility, project effort, and the data you need. |
| Samsara | Fleets that want a hardware-led platform for vehicles, assets, and operations | Vehicle hardware plus cloud fleet software | Check the hardware rollout, live-data feed, and Salesforce automation model. |
| Verizon Connect | Fleets that need installed GPS devices, live maps, and alerts | GPS hardware plus fleet-management software | Check installation, location-update frequency, coverage, alerts, and full operating cost. |
TripLog is the only third-party product named in the Live Tracking retirement guidance for near real-time location viewing. That makes it worth including in your test. It does not make it the only choice or the right choice for every team.
Geotab, Samsara, and Verizon Connect are built for a different type of rollout. They use vehicle hardware and give fleets access to more telematics data. That can be the right trade-off when engine data, safety, or compliance matter. It also means buying, installing, and supporting devices before the team can start.
Where MyCarTracks fits
MyCarTracks starts with the driver’s phone. Install the app, turn on tracking, and start seeing vehicle activity without a dedicated GPS device for every car.
The MyCarTracks vehicle-tracking dashboard gives managers live vehicle positions, route history, geofences, alerts, and a web view of the fleet. Drivers can use automatic mileage tracking to record trips, separate business and personal travel, and create PDF or Excel reports.
That is useful when location is only one part of the workday:
- A field manager wants to see activity now and review the route later.
- Finance needs a mileage report, not a screenshot of a map.
- Dispatch needs geofences, shared maps, stop alerts, jobs, or maintenance controls as the team grows.
- A business wants to connect trip and vehicle data to its own dashboard, CRM, ERP, or back-office system.
We built MyCarTracks for this kind of team. Start with phones. Add more fleet controls when they solve a real problem. Use hardware integrations only when the job calls for them.
Reimbursement is part of that workflow, too. MyCarTracks records trips automatically, separates business and personal mileage, and creates mileage reports your team can use for reimbursement. You do not need to give up live vehicle visibility to get the reporting finance needs.
Install the MyCarTracks app and start tracking your mileage now
MyCarTracks and Salesforce Maps Live Tracking, side by side
| What you need | Salesforce Maps Live Tracking Mobile after August 31 | MyCarTracks |
|---|---|---|
| New mobile location data | Live Tracking Mobile will no longer create it | View live vehicle positions in the web dashboard, based on your plan and tracking setup |
| Automatic trips and mileage | Use the remaining Salesforce mileage workflow if it fits | Use automatic trip detection, Bluetooth or charger triggers, manual tracking, business/personal classification, and reimbursement report exports |
| Route history | No new Live Tracking Mobile history | Review trip history and route details in MyCarTracks |
| Geofences and field controls | Decide what to keep in Salesforce and what to replace | Use geofences, alerts, shared maps, jobs, maintenance, and roles according to your plan and setup |
| Connection to other systems | Review each product’s architecture | Use the Developer API for custom dashboards and business-system workflows |
Salesforce can still be your CRM. MyCarTracks can handle the live vehicle and mileage work around it.
If data must flow into Salesforce, plan that work before rollout. MyCarTracks has a Developer API, but it is not a prebuilt Salesforce Maps replacement. Your technical team should agree on fields, sync timing, authentication, errors, and ownership before anyone depends on the integration.
Make the move without creating a new mess
1. Find the people who really use Live Tracking
Look for users with the Salesforce Maps Live Mobile Tracking permission set license. Then review Maps Live Asset Daily Summary records and accumulated distance. This shows who is active, rather than everyone who was assigned a license at some point.
2. Write down the workflows you need to keep
For each group, answer these questions:
- Do managers need the current location, route history, or both?
- Do drivers need business and personal mileage classification?
- Do you reimburse mileage from the same data?
- Do you need proof of arrival at customers or job sites?
- Do dispatchers need geofence, stop, or vehicle alerts?
- Must the data appear in Salesforce, or is a linked dashboard or scheduled export enough?
This short exercise saves time later. It stops a mileage-only team from buying a heavy telematics platform. It also stops a dispatch team from choosing an app that cannot show live vehicle activity.
3. Keep the history you will need
Before ending a Salesforce Maps or Consumer Goods Cloud subscription, export the Maps Live Tracking object data you want to keep. As long as you keep the wider Salesforce Maps or Consumer Goods Cloud subscription, the existing data remains in your Salesforce org.
Treat old data as its own project. An API gives you a way to connect systems. It does not automatically bring every old route, event, report, or automation into the new one.
4. Run a real-world pilot
Test the tool with normal routes, not a polished demo. Include short stops, multi-stop days, poor-coverage areas, background location permissions, battery use, reports, and manager review.
Bring in the people who will work with the data: drivers, the field manager, operations, and finance, if reimbursement is involved. They will find the gaps that a product demo misses.
5. Set privacy rules before you enable tracking
A driver’s location history can be personal data. The tracking app does not decide whether your employee-monitoring policy is lawful. Your business does.
Before rollout, agree on these points:
- Why do you need location data, such as dispatch, safety, proof of a customer visit, or mileage reporting?
- The lawful basis that applies to your country and employment arrangement.
- When tracking starts and stops, including how personal travel and out-of-hours driving are handled.
- Who can see live locations, historical trips, and submitted mileage?
- How long you keep the data, who receives it, and how workers are told about the policy.
- Whether local law, a collective agreement, or a privacy impact assessment adds requirements.
Use work-hours controls to limit tracking outside business hours when that matches your policy. Do not assume an employee consent checkbox is enough. The right legal basis depends on the country and employment arrangement.
Before turning on tracking for the whole team, have your privacy and employment advisers confirm the purpose, lawful basis, tracking hours, access rules, retention period, worker notice, and any local requirements. Review the MyCarTracks Privacy Policy and the data-processing terms that apply to your account as part of that review.
6. Pick a cutover date before the deadline
Train the pilot group. Fix the exceptions. Expand in manageable waves. Leave time to export the history you need.
Do not leave this until the last week of August. A missing permission, a weak mobile-data area, or a report that does not match finance expectations can delay the whole move.
When another option is the better fit
MyCarTracks is a good fit when you want live vehicle visibility, route history, mileage reports, and a phone-first rollout. It is not the default answer for every affected team.
Stay with the remaining Salesforce Maps workflow if Mileage Administration and Check In cover the job. Move Maps users to Maps Mobile if they still need route planning or Maps data on their phone.
If reimbursement is the deciding factor, start by testing MyCarTracks. It keeps automatic trip capture, business and personal classification, reimbursement reports, and live vehicle visibility in one place. Compare TripLog if you want another reimbursement-focused workflow to measure against it. Look at Geotab, Samsara, or Verizon Connect if installed devices, engine diagnostics, safety telemetry, enterprise fleet compliance, or a dedicated telematics project are requirements.
Run the pilot through an ordinary work week. Then check whether drivers captured the right trips, managers saw the right detail, and the business could run the process after August 31.
Test MyCarTracks with your real routes
Need live vehicle visibility, route history, and mileage reporting without starting with an equipment rollout? Start free with MyCarTracks and run it with the routes and reports your team already uses.
For a fleet rollout, see MyCarTracks features and Business pricing before you set up the pilot.
Frequently asked questions
When does Salesforce Maps Live Tracking Mobile end?
It ends on August 31, 2026. After that date, it no longer creates new geolocation data for reps.
Is all of Salesforce Maps going away?
No. The desktop Maps experience remains. The standalone Salesforce Maps mobile app also retires on August 31, 2026, so teams that still need Maps data and route planning should move to Maps Mobile in the Salesforce mobile app. That move does not restore Live Tracking Mobile.
Is TripLog the only option for live location viewing?
No. It is one comparison point, not the default choice. If you need mileage reimbursement alongside live vehicle visibility, test MyCarTracks first.
Is MyCarTracks a Salesforce Maps Live Tracking alternative?
Yes, when you need live vehicle visibility, automatic trips, route history, mileage reports, geofences, and field-operation tools in a phone-first setup. If your team also needs data in Salesforce, test the API connection and data mapping before rollout.
Can MyCarTracks support mileage reimbursement?
Yes. MyCarTracks automatically records trips, helps drivers separate business and personal mileage, and creates mileage reports for reimbursement. It is a good fit when reimbursement and vehicle visibility need to work together.
Does MyCarTracks need dedicated GPS hardware?
No. The core MyCarTracks workflow starts with the driver’s smartphone. Fleets can also use supported hardware and device integrations when their tracking requirements call for them.
